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Case Management Services

CMHA Toronto provides intensive case management services for individuals with serious mental illness who require support to live and work in the community. Services are available in Toronto, North York, Etobicoke and Scarborough.

To apply for Case Management Services, please go to www.access1.ca or call 1-888-640-1934, or click here for a referral form

Intensive case management promotes independence and quality of life through the coordination of appropriate services and the provision of constant and on-going support as needed by the consumer. The direct involvement of the consumer and the development of a caring, supportive relationship between the case manager and the consumer are integral components of the intensive case management process.

Intensive case management is responsive to consumers' multiple and changing needs, and plays a pivotal role in coordinating required services from across the mental health system as well as other service systems (i.e., criminal justice, developmental services and addictions).

Case managers work to build a trusting and productive relationship with the consumer and to provide the support and resources that the consumer needs to achieve goals, stabilize and improve the quality of his or her life.

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